Market Square Car Park

Lane Cove Council
Completion Date
June 2019
Burns Bay Rd, Lane Cove NSW 2066 Australia

About the project

The world’s first installation of the Ticketless Parking System (TPS) in 2010 was in NSW for Lane Cove Council (LCC) at their Market Square Car Park. This installation has just completed a major upgrade to frictionless parking. This is the most recent development of the Ticketless Parking solution.

It arose out of a Business Requirement from LCC for a gateless parking system with a post pay facility in the cloud.

As the first installation of a ticketless parking system using ANPR in the world, the launch was featured on Channel 7 prime time evening news.


In 2018, LCC requested a gateless system with a post pay facility, to increase throughput in car park lanes. The open-air car park at Rosenthal Avenue was to be redeveloped and parking would be reduced significantly during construction. This would increase demand for parking at Market Square and LCC wanted to make the parking environment easier for users.


Ticketless Parking System worked with LCC to create a viable solution which involved civil works to the car park to create an additional exit lane.

The features of frictionless parking are:

  • No boom gates on either entry or exit lanes
  •  LED signage to inform parkers of their fee status
  • An express exit lane without a paystation to facilitate the exit of parkers who are not liable for a fee
  •  An exit lane with an exit paystation
  • An online option for paying the fee within 48 hours


This TPS solution enables a 300-space car park to sustain an average daily turnover of 3,600 vehicles. This is an average of 12 vehicles per parking space per day, a turnover rate unmatched by any other ticketless parking system.

The Ticketless Parking System solution has maximised the utility and minimised the operational demands of the car park.

The world’s first installation of the Ticketless Parking System® was for Lane Cove Council (LCC) at their Market Square Car Park.

Ticketless Parking worked collaboratively with Lane Cove Council to deliver the world’s first ticketless and boom-gateless (free-flow) solution. From go-live in late Dec 2018, the system has continued to provide a fast entry and exit and reduced the congestion in our two car parks free-flow car parks. The ability to pay online via the council website has streamlined the exit process and provided an easier and touchless way to pay for parking in Lane Cove visitors

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